Trustindex verifies that the original source of the review is Google.
The apprehensions of going abroad alone can bring jitters to anybody and to find a place to stay which is trustworthy and good, adds to the fright. However, I would like to thank Fly homes and specially Ms. Priya Kumari, who despite being unwell took care that I'm kept updated at each and every step of the process. The selection, the payment and the induction had been a breeze and will complement the entire team to keep in place a robust and smooth workflow with consultants like Ms. Priya to ease out lives of first timers. All the best, once again.
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Helen Davidson
Trustindex verifies that the original source of the review is Google.
Having used Firefly years ago for the sale and purchase of properties I didn’t hesitate to contact them again for my recent sale. Carol and Tina are an excellent team. They balance experience, knowledge and enthusiasm with understanding and sensitivity. I highly recommend them.
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Samantha Fuller
Trustindex verifies that the original source of the review is Google.
Recently sold a flat through Firefly and was most impressed by all the staff especially Tina who was instrumental in the sale going through.
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Paul McPartland
Trustindex verifies that the original source of the review is Google.
We have just sold a house in Paddock Wood, the team and service has been excellent. Good communication and care backed up with local knowledge.
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Andy Stubbs
Trustindex verifies that the original source of the review is Google.
Approached Firefly recently to find me a tenant for my flat in Paddock Wood. I spoke with Liz who was very professional and found me a new tenant within a few days.
Thanks Liz.
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Kirsty Wickenden
Trustindex verifies that the original source of the review is Google.
We recently sold our house with Firefly & we are so happy with the service we were given. I feel that Firefly stand out from the rest because they wrote such a lovely write up of our home making it feel really personal & their communication was excellent throughout the process & always on the ball! I like that this is an independent company too. Carol and Tina were great throughout our process & looked out for us a lot. The best!
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Tina Gough
Trustindex verifies that the original source of the review is Google.
Having searched for over two years, we were delighted to finally begin the process of purchasing our home together. From the outset, Charly was welcoming, engaging and polite, nothing was too much trouble and she followed through on everything discussed. Unfortunately, the professionalism and courtesy of both Carol and Charly are lacking in the branch manager.
Our interactions with Tina Gruber were terse and quite unprofessional. Her written communication often lacked a salutation, and on the odd occasion that we spoke in person, her manner was brusque and dismissive. On completion, we visited the branch to collect the keys and unsurprisingly, she did not stand to greet us or attempt to shake our hand, instead just passed a food bag across the desk and said “there’s a lot of keys in there”. No congratulations or all the best, just an air of arrogance we had sadly come to expect. What should have been an exciting experience was sullied by her conduct.
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emi barbier
Trustindex verifies that the original source of the review is Google.
I have had a viewing with Liz today and still not sure if I will be able to rent the property I have looked at. However this is a review / feedback I am providing for the actual conduct Liz had. Liz is a people person, willing to hear you out and provide guidance. We did the house tour and discovered the house together and all the questions asked have been answered to. Wish all the estate agents will be like her. Whatever happens, my review will not change.
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Kandy Regis
Trustindex verifies that the original source of the review is Google.
We were house hunting for almost a year and although we didn’t buy through Firefly in the end, we wanted to say a big thank you for all the support and patience they gave in trying to find our forever home. As a buyer were made to feel as important as the vendors paying their fee.
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Rachel Chow
Trustindex verifies that the original source of the review is Google.
Poor communication between themselves and the landlord.
